Standard Delivery
Enjoy free standard delivery on orders over $149*
Delivered 2-4 business days from dispatch
Express Delivery
We offer Express delivery for $15*.
Delivered 1-2 days from dispatch.
Click & Collect
Our free click & collect service is available at our Mornington Warehouse on Monday, Tuesday, Thursday and Friday from 9:30-2:30pm. Simply purchase your product online and we will advise when your product is available for collection.
- All items purchased at Full Price are eligible for a Full Refund, Store Credit or Exchange.
-
Welcome Code: If you buy a full-price item using a welcome code, you are eligible for a full refund, Store Credit or Exchange under our standard returns policy.
-
Bundle Deals: If you buy as part of a bundle deal, you can return for a Store Credit
-
Sitewide Sales: Anything bought during a sitewide sale is Final Sale — no returns, exchanges, or store credits.
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Other Sale or Promotional Purchases: Items purchased on sale, or with a gift card, are eligible for Store Credit or Exchange.
We are currently able to offer delivery to the following countries:
| Europe |
Asia |
United Kingdom |
Austria
Belgium
Bulgaria
Croatia*
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy |
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland* |
China
Hong Kong
India*
Indonesia
Japan*
Malaysia
Philippines*
Singapore
South Korea*
Taiwan
Thailand
Vietnam |
England
Northern Ireland
Scotland
Wales |
| North America |
Canada*
United States |
| Middle East |
| United Arab Emirates* |
*Only available via eShopWorld
Through our partnership with eShopWorld, International shoppers can opt to view product prices in their preferred local currency and guaranteed order totals including all applicable taxes and duties when checking out at www.countryroad.com.
When you first visit www.countryroad.com, you will be asked to confirm your preferred currency and delivery country. If at any time you wish to change these settings, you can choose from the dropdown within the top header of the site (Please note this will clear your shopping bag).
To shop, add items to your shopping bag, and click 'Checkout Now' to check out. eShopWorld then calculates and displays the order total in your preferred currency, including the $10 AUD flat shipping rate, and any applicable duties and taxes imposed by the customs authorities in your destination country.
For online purchases shipping outside of Australia and New Zealand, if you wish to redeem vouchers please select 'Other' as the country of delivery in the top header of the site or when prompted. Your voucher will not be visible within the checkout if any other country is selected.
*Please note deliveries to 'Other' countries will not have any import tax or duty charges applied at checkout or included in the final transaction total. Any duties or taxes incurred upon delivery will be the responsibility of the delivery recipient prior to delivery.
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